LEE JONG SUK FAN MEET

• You may only purchase your ticket bundles at www.shoplofficielph.com
• You are not required to create an account to make a purchase
• Once you made your purchase, you will receive a confirmation email as your receipt with your order number and name. Please keep this confirmation to claim your ticket. 
• Payment methods: via PayPal for all major credit cards; via PayMongo for GCash, GrabPay, Maya, Visa, or Mastercard.
• You may redeem your tickets at TicketNet Box Office locations below by presenting your receipt (printed or digital) and a valid ID for verification. The name used to place the order should match the ID to redeem the tickets, vice versa.
• You may order up to 4 ticket bundles in one purchase
• If you ordered multiple tickets, the name used to place the order should be the one to redeem the tickets
• You are also allowed to have someone else redeem your ticket on your behalf. Please provide an authorization letter that contains the full name on the order, a copy of a valid ID that matches the name on the order, and the order #.
• Seat numbers (within your ticket type section) can be chosen upon ticket redemption. TicketNet staff may suggest the next best available seat.
• Seat numbers are made on a first-come, first-served basis on the ticket redemption day
• Tickets are non-refundable, non-exchangeable, non-transferrable, and non-upgradeable.
• TicketNet charges a 30-pesos handling fee when you redeem your tickets. 
• Please note that you are only purchasing L'Officiel products as part of ticket bundles and tiers on this website.

Available locations and dates for tickets redemption are as follows:

TICKETNET BOX OFFICE, Yellow Gate, Araneta Coliseum, Quezon City

10am-6pm on March 24, 25, 31, April 2, 8, 9, 14, and 15

PICC (Event Venue Lobby), PICC Complex, Pasay City

10am-3pm on April 16 (Event Date)

*All terms and conditions are prepared and approved by the artist's management, organizers, and ticketing partner.

You are allowed to have someone else redeem your ticket on your behalf. Please provide an authorization letter that contains the full name on the order, a copy of a valid ID that matches the name on the order, and the order #.

In an effort to accommodate fair seating for everyone, we are now limiting a maximum of 4 ticket redemption per person. If someone else if redeeming your tickets on your behalf, please provide an authorization letter that contains the full name on the order, a copy of a valid ID that matches the name on the order, and the order #.

• PayPal: all major credit cards
• PayMongo: GCash, GrabPay, Maya, Visa, or Mastercard

All tickets are final sale and non-refundable.

Once you've placed your order, you will receive an order confirmation email which will also serve as your receipt. This email will contain the name of whoever will be redeeming the ticket/s and the order number.

If you are unable to locate this email, please check your junk and/or spam folder as it may have ended up there. Alternatively, you can search for "info@lofficielph.com" on your email search box. 

Shipping charges to ship out your L'Officiel Merch will be calculated upon checkout. There will also be a ₱30 TicketNet handling fee that will be charged upon ticket redemption.

Your L'Officiel Philippines Merch will be delivered to you via NinjaVan or GIKAH Express. Shipping fee will be calculated upon checkout.

Once your order has been shipped, you will receive a shipping confirmation email with the tracking number. Please ensure you provide your complete address (including Barangay) and a valid cellphone number to avoid shipping delays. Multiple tickets within a single order can only be shipped to one address.

Please allow 5-20 working days for us to process and ship your merch. Due to the high demand of orders, please expect some shipment delays.

• Gates opens at 5pm
• Tickets redemption at the venue starts at 10am
• Show starts at 7pm
• You must enter at the PICC main lobby and follow all security procedures
• Available parking slots at PICC are limited
• The event is 1-2 hours long
• There is no strict dress code but it is advisable to wear presentable clothing
• It is advisable to always wear face mask and sanitize
• Minors are allowed as long as they are accompanied by a parent or guardian. Guardian needs to have a ticket on the same section.
• Pregnant and PWD ticket holders will need to sign a waiver and present it upon entry. Waiver form will be uploaded before the show day.
• A designated line for pregnant women, seniors, and PWD will be available
• Available food concessionaire at the venue only
• No obstructed views

TICKETS ON EVENT DAY

• You may still redeem your tickets at the event venue lobby on April 16, starting 10am. 
• Due to possible scalpers and unauthorized sellers online, VIP and GOLD ticket holders will still need to go through another quick screening before entering the event hall. You will need to present your order confirmation receipt/number and a valid ID that matches the name on the order, along with your physical ticket. 
• If you have multiple tickets, the name used to place the order must present all requirements and you must enter the event hall together with your companions. 
• If you purchased tickets from another re-seller, you must provide a copy of the order confirmation receipt/number that contains the full name, a copy of a valid ID that matches the name on the order and the order #.
• If you fail to provide the requirements above, have duplicated tickets, or have ticket numbers that are not in the system, you will be denied entry.

• Official TicketNet tickets
• Vaccination cards
• Valid ID
• Face mask and hand sanitizers
• Essentials (phones, chargers, power bank etc.)
• Bag for your essentials (no bigger than 12x12 inches)

• No outside food and drinks
• No professional photo and video cameras, audio equipments, iPads, tablets, GoPro cameras, laptops
• No flash photography/videography, no flashlight
• No bringing of weapons of any kind and sharp objects
• No illegal substances, alcohol drinks, cigarettes etc. 
• No lighters, candles, fireworks, or any type of pyrotechnics
• No flammable materials
• No pets
• No glass bottles, aluminum bottles, cans, hard containers, boxes, and cups
• No big bags (no bigger than 12x12 inches)
• No big banners, posters, place cards, signages, cardboards, and markers
• No bringing of fan project banners unless approved by and arranged with organizer
• No bringing and giving of gifts to the artist unless approved by and arranged with organizer

Minors (children below 7 years old) shall be allowed entry into the event as long as they have a valid ticket and accompanied by a Parent or a Guardian.

PWD discounts are not applicable for events and/or concerts.

Pregnant and PWD ticket holders will need to sign a waiver and present it upon entry. Waiver form will be uploaded before the show day.

A designated line for pregnant women, seniors, and PWD will be available

PWD WAIVER FORM